For Our Spot Owners
To deactivate your spot, simply navigate to the 'My Spots' section of your profile. There you will see a 'Turn Off' button next to your listing. Turning your spot off will completely remove it from the market. You can turn it back on at any time.
At the top of every page, you will see a 'List Your Spot' button. Simply click that, fill out the form, and you are good to go!
All money you earn from your parking spot will automatically be deposited into either your bank account or Venmo account. If you haven't given us your account information yet, you can do so from the 'Payout Center' section of your profile. If anything with your account or deposits doesn't seem right, please contact us.
Listing your spot is completely free and always will be. It's your parking spot, so it's only fair if you make all the money from it.
Yes, absolutely! Just please be sure to include instructions (in your spot's listing) as to how the renter can go about parking.
Nope. However, be sure to communicate this to your customers.
In the case that you need to cancel a rental, you may do so directly from the 'Upcoming Rentals' section of your profile. In order to create the best experience for your customers, cancellations must happen at least one hour prior to the rental's start time.
Meeting the renter is completely up to you. If you don't plan on being there, just be sure to communicate this with the renter, as well as where they should park.
Yes. Our website uses HTTPS and encrypts all information over a Secure Sockets Layer. You may view our SSL Certificate by clicking on the green 'lock' icon at the top of your browser window. We know web security is a huge issue, and making sure your information is secure is one of our top priorities.
Your address will always be kept private until rented. When someone rents and pays for you spot, your address will be available to them.
Just like your address, your phone number will be kept private until your spot is rented. When someone rents and pays for your spot, your phone number will be available to them. Note: We do not require a phone number. If you are not comfortable giving it out, feel free to leave it blank.
For safety reasons, your earnings will be placed into a holding area and released 24 hours after your customer's rental begins. Once released, please allow two business days for it to be deposited into your account (either bank or Venmo).
Your money will also be pending until you provide a payout method.
If your spot cannot fit large vehicles, please be sure to specify this in your description.
To change your pricing, simply navigate to the 'My Spots' section of your user profile and click 'Edit' on whichever spot you would like to change. That will take you to a form where you can change your pricing.
We try to make changing spot details as easy as possible. To update your listing, simply navigate to the 'My Spots' section of your user profile and click 'Edit' on whichever spot you would like to change. That will take you to a form where you can change your details.
Contacting us is as easy as 1,2,3. Simply click on the contact button at the bottom of any page and fill out the form. We will always get back to you within 24 hours (usually the same day).
If you forgot your password, click here. Otherwise, simply log in to your profile and navigate to the 'Edit Profile' section. From there you will be able to create a new password.
Please note: If you signed up using Google or Facebook, you do not have a password.
To change your email address, log in and navigate to the 'Edit Profile' section of your profile. From there you will be able to enter a new email.
If you forgot your password, you may reset it here. Otherwise, please contact us and we can help you regain access to your account.
To deactivate / delete your account, please contact us and we will assist you in doing so.